Shipping policy
Shipping Policy – GoMango.Shop
At GoMango.Shop, we are committed to delivering your orders in a timely and reliable manner. Please review our shipping policy below for details on delivery timelines and conditions.
1. Shipping Locations
GoMango.Shop currently offers shipping to:
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United Arab Emirates (UAE)
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GCC countries
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Jordan
Shipping availability may vary depending on location and courier service.
2. Order Processing Time
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Orders are typically processed within 1–2 business days after payment confirmation.
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Orders placed on weekends or public holidays will be processed on the next business day.
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You will receive a confirmation once your order has been shipped.
3. Delivery Timeframes
Estimated delivery times are as follows:
UAE (Local Shipping)
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2–3 business days from the date of shipment.
GCC Countries & Jordan (International Shipping)
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7–12 business days from the date of shipment.
Please note that delivery times are estimates and may vary due to customs procedures, courier delays, weather conditions, or other factors beyond our control.
4. Shipping Fees
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Shipping fees (if applicable) will be calculated and displayed at checkout before payment is completed.
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Fees may vary depending on the destination, package weight, and shipping method.
5. Customs, Duties, and Taxes
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For shipments outside the UAE, customs duties, taxes, or import fees (if applicable) are the responsibility of the customer.
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GoMango.Shop is not responsible for delays caused by customs clearance processes.
6. Shipping Issues
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Please ensure that your shipping address and contact details are accurate at the time of checkout.
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GoMango.Shop is not responsible for delayed or lost shipments due to incorrect or incomplete address information provided by the customer.
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If your order is delayed beyond the estimated timeframe, please contact us and we will assist in tracking the shipment.
7. Contact Information
For any shipping-related questions or concerns, please contact us:
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Email: Support@gomango.shop
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WhatsApp: 00971-56-217-2977
By placing an order with GoMango.Shop, you agree to the terms outlined in this Shipping Policy.